COVID-19 Update

Business Continuity at GSU

We’ve taken steps to protect staff that deliver your essential service so that we can continue to maintain the distribution system and keep our customers connected.

We have closed our offices to the public. You can reach us by email, telephone or by using forms on our websites.

Being connected has never been more important. We have divided and isolated teams to ensure the greatest safety possible for our workers. No matter what happens, there will be people available to maintain your service and answer your questions.

Staff and our regular suppliers/ contractors who may attend at a home or business are equipped appropriately. They will ask if anyone is ill or has recently returned from outside Canada, and may not enter if there is an active risk.  When they do enter premises, they will practice social distancing and appreciate that you respectfully do the same.

Greater Sudbury Hydro will safely continue all essential maintenance projects will continue in order to preserve system reliability.

It may not be business as usual but we know that we provide an essential service, and we must ensure that lights stay on. We’ll get through this together, as a community.