GSU Annual Report 2017

The 2017 Annual Shareholders Report for GSU, including Consolidated Financial Statements, was presented to and received by the City Council of Greater Sudbury.

View Report

Changes to Equal Payment Plan

The Ontario Energy Board (OEB) has made a change to how
utilities reconcile accounts registered for an equal billing plan.

If you are registered for Equal Billing, you will be affected by the following change.
Your account will still be reviewed once during each calendar year to
make sure you have not paid too much or too little.
The change is in how that difference is managed.

If Greater Sudbury Utilities owes you, the amount will be credited to
your account and used to calculate your payments in the following year.

If you owe Greater Sudbury Utilities, this amount will be used to
calculate your payments in the following year.  Visit the EasyBilling page.



Waste Less – Do More™

Convert to GSU E-Billing and you’ll waste less paper, waste less time. You’ll receive your bill electronically to the email address you provide, and you’ll have access to view your consumption history

See Benefits  Sign up for MyAccount

Pending Postal Disruption

A pending postal disruption may impact you.

If there is a postal disruption, we’re here to help.
Registering for ‘My Account’ online is a secure way to
access your bill and account information.
Register at
You can also sign up for the convenience of online billing or
one of our automated payment plans.


Deal Days are back for fall!

Save on Energy Deal Days are back for a limited time! From OCT. 5 – NOV. 4 you can SHOP NOW and SAVE FOR YEARS. Input your postal code and see all offers and locations HERE!

Our Group of Companies

Strong and innovative connections are what drive Greater Sudbury Utilities’ core capabilities. GSU’s group of companies work together to empower people to connect, prosper & grow though innovation and proven leading-edge technology, time and time again.

Together, a stronger utility — a greener community.


Greater Sudbury Hydro provides electricity to over 47,400 customers within the City of Greater Sudbury and the Municipality of West Nipissing.

@home Energy has been renting and maintaining water heaters for over 50 years to loyal customers residing in the City of Greater Sudbury and parts of Northern Ontario.

With a robust fiber-optic network, Agilis is the premier choice for businesses and organizations in need of top-of-line, reliable telecommunication services.

At our Landfill Gas Facility, Convergen, converts and stores energy from gas that would otherwise simply be flared, making tomorrow’s energy — greener.

Media Advisories

New plan will help consumers struggling with hydro bills

Province’s ‘affordability plan’ could provide free LED bulbs, block heater timers to customers. READ MORE.  

Read More

Media Advisories

Scammers pretending to be Hydro workers are targeting businesses in Sudbury

Contact your local utility directly if you suspect something is wrong. READ MORE.  

Read More

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Canada Post has announced that rotating strikes will begin Monday Oct 22, if no agreement is reached before then. Any paper bills or payments mailed during this time may be delayed.  We recommend customers sign up for paperless billing to avoid any late payment issues. Visit “My Account” to set it up!