Safety Commitment

Greater Sudbury Utilities takes the safety of its workforce and the public very seriously.      

Many of our workers carry out their duties in a hazardous environment and we are continually reviewing our policies and procedures to ensure that every one of our employees goes home safely at the end of each day. Employees at all levels and in all areas of the company have made a commitment to achieving an injury-free workplace.

We promote the safe use of electricity in a variety of ways. Public service announcements inform the public about possible hazards and education programs in schools teach children how to stay safe.

Power Outages

Periodically, scheduled interruptions are required to safely perform required maintenance on our system.

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Day-to-Day-Safety Tips

Learn how to stay clear and calm during emergency situations with out day-to-day tips.

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Powerline Safety

Learn more about what we’re doing to keep you and our workers safe around powerlines.

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Surge Protection

Buy surge protectors before you need them, for peace of mind, protection and savings.

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ON1CALL Logo

Digging on Property

Installing a fence or paving your driveway? Digging anywhere on your property? Then you will need to call ON1Call for a locate.

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Trees, Vegetation, and Power

Trees close to powerlines can disrupt the integrity of our distribution system. Please take the time learn about overhead and underground precautions before planting.

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Clearances Around Transformer Boxes

Pad-mounted transformers play a key role in our electrical system. Please be aware that we need at least 3 meters of clearance in front of the transformer (this can typically be identified as the side with the padlock) and at least 2 meters on the sides in order to perform safety checks or emergency work. If you have any trees, shrubs, greenery or fencing around the boxes, they’ll need to be removed to allow Greater Sudbury Hydro Inc. employees access to the service units.

Can’t find the information you’re looking for?

We highlighted some of the most common questions below:

Illustration of paintbrush with a red cross out circle to indicate home owners should not paint transformers.

Painting

As these green metal transformer boxes are the property of Greater Sudbury Utilities, painting by anyone other GSU, including the homeowner is not allowed.

A large green question mark.

Issues

Any issues with the transformer box, or any other electrical equipment owned by Greater Sudbury Hydro, please contact us.