For the latest information on Canada Post service updates, visit canadapost.ca/negotiations.
Dear Valued Customers:
Due to Canada Post service uncertainty, customers may experience delays. We’re reminding customers that it’s important to stay on top of your bill payments, ensuring their bills are paid by the due date.
Login and/or register to sign up for eBilling
MyAccount PortalHow to switch to paperless billing?
- Click on Profile from the left side menu.
- Click on “Yes, I want Paperless”

For your convenience we offer the following options for paying your monthly bill:
Pre-Authorized Direct Debit Options
How to register for a Pre-Authorized Direct Debit:
To sign up for one of the above direct debit plans and have your payments automatically taken out of your bank account, please complete the form, then email it in with a void cheque attached to: customerservice@gsuinc.ca or drop it off at our office located at 500 Regent Street, Sudbury.
Pre-Authorized Payment (Direct Debit) Plan Registration FormCredit or Debit via GSU MyAccount
Financial Institutions – Please note, it may take up to 10 days to receive payment.
Citizen Service Centers
Please remember, it is your responsibility to pay your Greater Sudbury Utilities bill by the due date.